Cancellations & Exchanges

Exchanges:

Unfortunately we don't offer an exchange facility. Simply return your item(s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items.

Cancellations:

Yes, you can choose to cancel all Non-Ready to Ship products, only if done within 24 hours of placing it and emailing our support team at info@malbusaat.co.uk. We will initiate 100% refund amount and confirmation of the same will be sent to you via e-mail.

Orders that already left the warehouse or dispatched are not eligible for refund or exchanges.

Cancellation requests can only be approved by the support team through email (info@malbusaat.co.uk) and not via Facebook/Instagram or the Message Us button.